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Privacy Policy

Outdoor Covers Canada Inc is committed to respecting your privacy and recognizing your need for appropriate protection and management of contact information you share with us. The purpose of this Privacy Policy is to inform you what information we may collect from you, how we use such information, and the choices you have regarding our use of, and your ability to review, correct and opt out of our use of, the information. By using our website or by sharing your contact information with us, you are accepting the practices described in this Privacy Policy. The term "contact information" means any information by which you can be contacted, such as your name, billing/shipping address, email address, telephone number, etc.

 

Collecting Information:

There may be times such as when you purchase a product, subscribe to a service, register to receive updates, or to participate in contests, sweepstakes or promotions, etc., when we ask you to provide certain contact information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, and other information. We may also maintain a record of your product purchases. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain offers and content on our website. In addition, we may need to contact you with questions or issues specific to your order, shipment, etc., even if you have opted not to receive marketing communications from us.

In general, you can visit any of our web pages without telling us who you are or revealing any contact information about yourself. We may track the Internet domain address from which people visit us and analyze this data for preferences, trends, and site usage statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.

 

Using Information:

We use contact information for internal purposes only, such as:

  • confirming and tracking your order, email subscription, or account registration;
  • analyzing preferences, trends, and statistics relating to your activity with us;
  • informing you of our products, services, and offers; and
  • providing you with other information from and about Outdoor Covers Canada Inc.

We process your contact information only in ways compatible with the purposes for which it was collected or authorized by you. To the extent necessary for such purposes, we take reasonable steps to make sure that your contact information is accurate, complete, current, and otherwise reliable with regard to its intended use.

 

We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc. We call them our Service Providers. We provide our Service Providers (examples are payment providers, shipping providers, marketing providers, etc.) with the information needed for them to perform these services. Our Service Providers have their own privacy practices and are not subject to our policies.

 

In certain instances, we may disclose your contact information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to Outdoor Covers Canada Inc or to others. We may also disclose your contact information when we believe the law or legal process requires it.

 

Opting Out Of Notifications and Marketing, Updating and Deleting Information:

We want to communicate with you only if you want to hear from us. If you prefer not to receive direct marketing from us or from our Select Partners, or if you would like to opt out, please let us know. You can call us toll free 1-844-359-9252, send us an email at info@outdoorcovers.ca. Please be sure to include your full name, email address, mailing address, and specifically what information you do not want to receive. If you would like to update or correct your contact information with us, please contact us the same way. You may also click the designated link at the bottom of all automated email messages to be removed from future email updates.

 

Please note that any requests to remove or update your contact information may take up to 30 days for your email request and 6 weeks to process your postal mail request.

 

Cookies:

When you visit our web sites, we send "cookies" to your computer or other device. We may also use cookies in emails that you receive from us. A "cookie" is a small data file that is placed on the hard drive of your device when you visit a web site. A "session cookie" expires immediately when you end your session (i.e., close your browser). A "persistent cookie" stores information on the hard drive so when you end your session and return to the same web site at a later date, the cookie information is still available. Generally, we use cookies to improve the quality of our service when you visit our website. We also use cookies to inform us of who you are and what your preferences are, tailor our products, services and advertising to suit your interests, estimate our market effect, also to use at our website and to process your order, track your status in our promotions, contests, and/or analyze your visiting patterns.

 

Certain of our Service Providers may use cookies and collect information. They are subject to their own privacy policies. In addition, in connection with the services that they provide to us, Service Providers may work with third parties who may use cookies to collect anonymous information to tailor advertising for you and others elsewhere on the Internet. These third parties do not have access to any contact information about you from our website.

If you would like to opt out of accepting cookies altogether, you can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. However, certain features of our website or other services may not work if you delete or disable cookies.

 

Security:

We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. We use SSL encryption through well-established 3rd party application GeoTrust. To guard your payment information delivered to us electronically, our website uses only recognized payment providers such as Paypal, Moneris Solutions, Square and Stripe. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, we cannot guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk.

 

We urge you to keep any password that you establish with us in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place or using open wifi connections.

 

Links to Third Party Sites:

Our website may contain links to other websites operated and maintained by service providers or third parties, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. You access such linked sites at your own risk. You should always read the privacy policy of a linked site before disclosing any of your information on any site.

 

Policy Changes:

At times we may change our privacy policy in whole or in part. If we do, we will inform our patrons by posting a notice on our website should the change be deemed substantial or consequential. Those changes will go into effect on the effective date posted in the notice. Any new policy will apply to all current and past users of our website and will replace any prior policies. Your continued use of our website constitutes your acceptance of the practices described in a revised Privacy Policy.

 

Feedback:

To help us improve our privacy policy and practices we are open to your feedback. You can call us toll free 1-844-359-9252 or send us an email at info@outdoorcover.ca.

 

Any action relating to the use of the Website or any transaction with Outdoor Covers Canada Inc. must be brought in the provincial or municipal courts located in Ontario, Canada.