Posted by Kathy on 12th Jul 2018
Shopped online for a patio sectional cover. Cover fits well, easy to clean, Canadian made and great price. Received the cover as promised within a few days.
A note from the company; our covers are made exclusively for us, are designed in Canada for the Canadian climate but they are made overseas.
Posted by Mike on 9th Jul 2018
We were looking for a sectional cover and came across Outdoor Covers by accident. I checked the specifications and the pictures since weather-resistance seemed to be the key difference between the places offering covers.
The L shaped cover was a reasonable price, was delivered quickly, and packaged well. Material was like a rugged tent material (like North Face).
That's not why I am writing this review....
The day after we received the cover I was contacted by Outdoor Covers who asked a number of questions about fit (was snug at one end.... I chalked it up to my measuring error). They sent a new one at their insistence, and just asked me to repack the old one and send it back.... and they would refund the shipping charges back to me. The new cover fits perfectly.
So... THEY followed up with ME... and THEY made sure things were right.... and made it easy to do so.
A lot of companies could take some lessons about customer service from these guys.
Posted by Natalie on 26th Jun 2018
This product arrived within a couple of days of ordering, it is of high quality material and fits perfectly. I highly recommend it. The customer service at this place was absolutely exceptional.